The guidebook to electricity and gas contracts aims at helping you out with the hassle of the burocracy you may face like:

  • Opening a new connection
  • Choosing your supplier, or finding out the local DNO for regulated market
  • Cancelling the previous contract
  • Managing your contract

What should you do?

Identifies the right procedure corresponding to the situation of your new home.

Is the meter installed? Has the meter already been active? Is the connection currently active? Action required
No No No Connection to the network
Yes No No First activation of the supply
Yes Yes No Re-activation of a meter (a.k.a. "subentro")
Yes Yes Yes Changing the account holder (a.k.a. "voltura")

Need a hand with your gas & electricity?

Selectra's English-speaking energy advisors can compare suppliers for you and take care of the whole contract — free of charge, with no obligation.