Contacts to activate your energy supply

Next you will find a list of the main energy suppliers in Italy and their contact information.

Supplier Contact info
Enel
  • For the regulated tariff by Servizio Elettrico Nazionale: 800 900 800 (free from any Italian phone) or +39 02 301 720 11 from abroad.
  • For the free market by Enel Energia, to activate your energy meter the number is 06 94 808 228 (Mon-Fri, 8:30am-8pm).
Eni
  • From Italy, 800 900 700 active 24/7 (except during national holidays).
  • From abroad, +39 02 89 67 41 81 active 8:00-22:00, 7 days a week (except during national holidays).
  • To activate your energy supply, you can call 011 1962 1333 (Mon-Fri, 8:30am-8pm).
Iren
  • To activate your energy supply, you can call 011 196 214 44 (Mon-Fri, 8:30am-8pm).
  • Click here (in Italian) to find all the contact info.
Engie
  • Free phone number (from national landline) 800 422 422, active 24/7 (except during national holidays). Here all the contact info.
Hera
  • From Italian landline: 800 999 500 (free) — active Mon-Fri 8:00-20:00 and Sat 8:00-13:00.
  • From cellphone: 199 199 500.
  • Here all the contact info.
Acea
  • For the regulated tariff (in particular in Rome): 800 199 900 (free for landline phone) / 06 45 69 82 50 (cellphone), active 24/7.
  • For the free market:
    • Electricity: 800 130 334 (free for landline phone) / 06 45 69 82 45 (cellphone), active 24/7.
    • Gas: 800 130 338 (free for landline phone) / 06 45 69 82 40 (cellphone), active 24/7.
Edison
  • Free phone number: 800 031 141; for all contacts click here.
A2A
  • Click here (in Italian) to find the contact info.
E.ON
  • Free phone number 800 999 777, active 24/7 (also during national holidays).
  • From abroad: 02 916 461 02.
AGSM

Need help in English?

Our English-speaking Selectra advisors can compare suppliers and plans with you, and handle the activation paperwork on your behalf. Office hours are Monday to Friday, 8:30am-8pm.

Need a hand with your gas & electricity?

Selectra's English-speaking energy advisors can compare suppliers for you and take care of the whole contract — free of charge, with no obligation.