These are the basic words you need to recognise to understand your Italian electricity and gas contract, your bill and any communication from your distributor or supplier.

Glossary of Italian utility-bill terms

Italian term English meaning
AEEG a.k.a. the Authority, the Italian regulatory body in charge of the electricity and gas sector, as well as the water distribution services. It also contributes to the protection of the consumer rights through its support center and its helpline (sportello per il consumatore). website
Allacciamento connection of the house to the network
Autolettura a reading of the meter, to be comunicated to your supplier ("fornitore")
Bolletta the bill
Distributore the distribution network operator, most of the time Enel
POD an easy one, it's english! Point Of Delivery, i.e the identification code of your meter

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